After submitting the case, you’ll receive an automated email with an INC+12digits reference number, then, normally, within 5 business days, a Kaspersky Technical Support human will be in touch, also by email, you may continue to engage with the Kaspersky Technical Team via email or by updating the INC in your MyKaspersky account.If you have images & or video of the AppleMusic & MoneyMoney issues include those please? If the AppleMusic & MoneyMoney issues persist, raise a case with Kaspersky Technical Support, follow the template below as a guide, include a detailed history, all recovery steps taken, Support may ask for Trace files & other data, they will guide you.Download and clean install a NEW KIS installer - follow the directions carefully, at the completion of the install - shutdown the MAC using Shutdown, not restart, power on, login: make sure KIS is active, recheck AppleMusic & MoneyMoney issues?.Uninstall KIS using the uninstall wizard - follow the directions carefully, at the completion of the uninstall: shutdown the MAC using Shutdown, not restart, power on, login:.Hello Check List of applications incompatible with Kaspersky Internet Security for Mac. Use those credentials on the claim form to get paid.I switched to MacOS 11 this week and since then AppleMusic and my banking app MoneyMoney no longer work. Unless I switch Kaspersky off completely. What can I do so that Kaspersky doesn't always turn me off? thx If you fall into Group 1, you will receive an email or postcard with a unique ID and PIN. If you don’t want to exclude yourself from the suit and fall into Group 2 or Group 3, you have until March 6, 2023, to submit your claim through the dedicated webpage. Group 3 – Settlement Class Members are those who obtained one or more Keycap replacements from Apple or an Authorized Service Provider within four years of purchase, and the repair(s) did not resolve the keyboard issues.Group 2 – Settlement Class Members are users who obtained a single Topcase replacement from Apple or an Authorized Service Provider within four years of purchase and the repair did not resolve the keyboard issues.These users can claim between $300 and $395. Group 1 – Settlement Class Members are those who obtained at least two Topcase replacements from Apple or an Authorized Service Provider within four years of purchase.According to the litigation settlement website, three groups of people qualify. If you bought any affected laptops during the specified period, you might be eligible for payment. Last year, a lawsuit claimed that Apple stored iCloud data on Amazon, Google and Microsoft servers. This isn’t the first time Apple has had to cough up substantial amounts of money for disgruntled users. MacBook (Retina, 12-inch, released early 2015, 20).The tech giant denied that the keyboards were defective but opted to settle the $50 million class-action suit before it went to court. It alleges that the flaw causes characters to repeat unexpectedly, letters or characters not to appear, or the keys don’t respond consistently. The class-action suit claims that the butterfly keyboard mechanism in some MacBook laptops is defective.
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